Welcome to the Sight of the Navigator Community!

The Mission

The aim of the Sight of the Navigator Community is to act as a travel advisory, knowledge base and Passenger/Operator connection that will aid service innovation and help improve tomorrow’s journey experience. In doing so I aim to bring European transport providers and passengers closer together, matching and satisfying expectations as we go!

To achieve this aim I’m inviting YOU, the passenger, to share European travel experiences, promote suggestions, contribute advice and ask questions about travelling on the many and varied transit networks of Europe. Whether it’s with bus, train, ferry, tram, metro or at a station, harbour or airport terminal I look forward to hearing about your journey and the experiences you have had.

• Have you ever been stuck somewhere unable to buy a ticket?
• Are you a season ticket holder who has a story to tell about his journey?
• Are you a regular traveller who knows how to get the best deal between cities but seems to spend extra money when using local transport?
• Have you ever asked yourself “Why was there no communication?”
• Perhaps you’d like to bring attention to strange habits and methods of your local operator?
• Or maybe you just have a great idea about how to improve the journey experience!

Sound Familiar?

Well if you’ve ever felt confused, bewildered or amazed on your journey then get in touch, it would be great to hear from you!  The Community also encourages you to share your advice, hints and tips such as;

• What people really need to know to “Ride like an expert?”!

• How do you access the best value tickets and services for your journey?

• How to get the most from the transit companies routes, schedules and fares?

• “TRIP HAZARDS!” What are the challenges that can catch tourists and first-time travellers out?

How Do I Get Involved?

You can either send me an email by clicking on this link or use the contact form below. As I value your time I’ve also prepared a guide to help you relay your experience to the Community!  You can download it here (MS-Word).

Looking Ahead

As this part of the site grows I can then build on the information and;

• Bring Public Transport organisations and their passengers closer by using two -way quality feedback and suggestions.
• Interpret ideas into future Service Design.
• Provide assistance to travellers both before and during their trip.

Remember, we all like a good rant and moan sometimes, but the purpose of these pages is to help improve your journey experience.  To help the community help you, please be as constructive as possible!