Tag Archives: Spoorweg

The Challenges of Passenger Communication – Part 3

10 Mar

In the final part of my series of posts on passenger communication, I’ll be discussing aspects of design and politics and their effects on information delivery, and looking at how technology integration plays can either help or hinder the passenger experience. The study once again takes Amsterdam Centraal Station (CS) as the main reference. In […]

The Challenges of Passenger Communication – Part 2

04 Mar
Amsterdam Central Station Ticket Barriers

In Part 1 I covered my foundations for communicating transit information, the ‘Three ‘C’s’, which are Efficiency, Consistency and Relevancy. In this post I’ll look at how timetables, the reference guide to a transit network, are displayed, taking Amsterdam Centraal Station (CS) as an example. You might think that there are some common-sense approaches to […]